X faces major outage: Thousands report access issues; no official response

TOI GLOBAL DESK | TOI GLOBAL | Feb 17, 2026, 00:48 IST
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X faces outage, users unable to access platform
X, formerly known as Twitter, experienced a widespread outage that prevented users in the United States, the United Kingdom, and other regions from accessing its website and mobile app. More than 23,000 complaints were logged on Downdetector. Users reported blank screens and error messages. The company and Elon Musk did not issue an immediate explanation.

X down

X, formerly known as Twitter, faced a major outage that blocked users from accessing its website and mobile app. It affected users in several countries. Some users only saw the “X” logo on their screens. Others received a message saying, “Something went wrong, try reloading.” The problem appeared to spread quickly. Within minutes, complaints increased across different regions. Users took to other social media platforms to confirm whether the service was down.

Downdetector reports

Data from Downdetector showed a sharp rise in reports. More than 23,000 users in the US and the UK flagged issues within a short period. Downdetector collects complaints from users who report problems in real time. Since the data is based on voluntary reports, the total number of affected users may have been higher. Several users also reported delays in notifications and replies. Some said their feeds loaded partially but did not update. Others said they were unable to send posts or direct messages.

No official statement

X does not have a separate public status page for outages. In most cases, the company shares updates directly on its own platform. However, because the service was down, users could not check for official updates there. The company did not release a formal statement during the peak of the outage. Elon Musk, who often posts directly about platform updates, did not share any immediate information either. It remains unclear what caused the disruption or how long it took to fully restore services in all regions.

Impact

The outage disrupted communication for many individuals and businesses. X is widely used for breaking news, public statements, marketing, and customer service. When the platform stopped working, many organizations had to rely on alternative channels.